DELIVERY INFORMATION

Locally we deliver as far North as Upper Coomera, West as far as Nerang, Tallabudgerah Valley, Currumbin Valley, and in the South as far as Pottsville, Cudgen, Murwillumbah, Dungay, Tumbulgum, Carool and all of the Tweed and Southern Gold Coast districts.

Deliveries are made Monday through to Saturday. All orders during the week need to be placed by 3pm for same day delivery and by 1pm on Saturday.

We also arrange flower and hamper deliveries nationally and internationally through the Interflora Network.

Shipping Policy for non Perishable Items

Rates and Carriers

Blossoms of Tweed uses Australia Post to deliver orders of non-perishable items to our customers throughout Australia.

 

Express Parcels

Allow overnight to one week within Australia for delivery.
Blossoms of Tweed does not currently ship internationally
All orders are currently shipped from Tweed Heads, Australia
All shipping prices are quoted in Australian dollars. C.O.D. orders cannot be accepted.

 

Order Status

We will keep you updated on your order status by sending you emails when your order is filled and dispatched or if delivery status changes due to unavoidable delay.

 

Order Processing Time

Order processing times are within 2 business days, are contingent upon credit card authorization and clearance, and do not include weekends or holidays. Blossoms of Tweed will send an e-mail message notifying you when an item is delayed beyond the time represented.

 

Redelivery

A redelivery fee equal to the original cost will apply following an unsuccessful delivery attempt (eg. We have been provided with an incorrect delivery address, or the recipient is not available to receive the flowers during the requested delivery time and there is no suitable secure area to leave flowers, or our courier has no other option but to return your flowers to the store due to unavailable access ie gated or secured premises with no attendant ).
If it is necessary for a security person, concierge, hospital ward, receptionist or mail room attendant to accept the flowers on behalf of the recipient Blossoms of Tweed cannot be held responsible for the flowers from this point on.

 

Substitution

Blossoms of Tweed will endeavor to match the product selected from our online store. However, if the product is unavailable an alternative flower will be substituted. Please remember, flowers are products of nature therefore their colour may differ from that pictured and their availability may be affected by circumstances beyond our control.
If you require a particular flower and/or colour please feel free to contact the store on +61 7 5536 2468 to place your order.

 

All pricing is in Australian dollars